How long does it take to receive my product?
Typically, it takes about 2-5 business days for our products to be produced and sent out with tracking. Once shipped, we will deliver your orders around 7-15 business days to Australia, US, Canada, France, Germany, UK and EU; delivery to rest of the world will be around 10-20 business days.

Please note that during the holidays our production time may vary.

Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.

How much is shipping?
We provide Free International Shipping Over US$99
Standard Delivery For orders under US$99 – US$9.99

How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-5 business days to process before they are shipped due to customized work involved.
Please keep in mind delivery dates may change due to inclement weather conditions or  holiday.

Do you ship internationally?
Yes, we ship internationally. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at info@rinkii.com

Please note:
If your personalised product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.